Category: Uncategorized

Supporting Your Needs

From home or eventually back in our office, we are here for you.

Important: All staff members have been thoroughly trained on updated HIPAA confidentiality requirements to be able to work from home while protecting the privacy of clients and patients.
Additionally, we will still have a small group of limited staff available to process paperwork, bank deposits and checks we receive via physical mail.

We are proud to continue supporting your needs during the outbreak of COVID-19.

Please feel free to reach out if you have any questions.

An Important Message From Practice Management Regarding COVID-19

In a time of health and safety concerns, we are here to provide you with the solace that we are continuing our operations as normal. Many members of our staff have the ability to work from home, and we plan to utilize this to ensure tasks are efficiently completed and health centers are supported in this time of need.

Important: All staff members have been thoroughly trained on updated HIPAA confidentiality requirements to be able to work from home while protecting the privacy of clients and patients.

Additionally, we will still have a small group of limited staff available to process paperwork, bank deposits and checks we receive via physical mail.

We are proud to continue supporting your needs during the outbreak of COVID-19.

Please feel free to reach out if you have any questions.

Tips for Connecting with Patients Through Telemedicine

Throughout the United States, we’ve made a very sudden, necessary shift toward utilizing telemedicine for healthcare needs. Nearly every type of office – from the smallest health center to the largest medical practice – is implementing some form of virtual communication to assist patients as we head into abrupt digital transformation due to the current social distancing crisis. As with any technology, it’s only as useful as the human element that drives it. Telemedicine offers a revolutionary approach to medicine while keeping patients safe, but it doesn’t replace the personal “touch” of physicians. Read on for our top tips for effectively connecting with patients through telemedicine.

  1. Take your time. Appointments conducted via camera can be much more productive and may assist in the reduction of wait times; however, it’s still important to take your time with each patient. Just because you can log on, ask a few questions and easily log back off doesn’t mean you should. Take time to address patient concerns and analyze your notes prior and following the appointment.
  2. Send reminders and follow up messages. Before each appointment, send through a reminder to confirm the date and time to ensure your patient remembers to sign on. This also shows that you are taking the appointment just as seriously as if it were in person rather than via telemedicine. After each appointment, send an email follow up with an appointment summary, personalized message or any additional information requested.
  3. The best way to show you care? Care. Yes – you read that right! When you genuinely care about your patients, it shows… even through a computer screen or a phone connection. Telemedicine shouldn’t change the way you treat your patients, as patient care should always be the top priority.

For many years, we’ve been preparing to utilize telemedicine – and now that many offices must use it regularly for appointments, the benefits for social distancing purposes are already proving to be incredible. Ensuring we are still properly connecting and communicating with patients is the next necessary step forward.

Supporting your health center

In a time of health and safety concerns, we are here to provide you with the solace that we are continuing our operations as normal. Many members of our staff have the ability to work from home, and we plan to utilize this to ensure tasks are efficiently completed and health centers are supported in this time of need.

Important: All staff members have been thoroughly trained on updated HIPAA confidentiality requirements to be able to work from home while protecting the privacy of clients and patients.

Additionally, we will still have a small group of limited staff available to process paperwork, bank deposits and checks we receive via physical mail.

We are proud to continue supporting your needs during the outbreak of COVID-19.

Please feel free to reach out if you have any questions.

Penetration Testing

Another one of the safeguards we take with our IT security. An additional reason you can trust Practice Management to help protect your patients’ sensitive health information.

Data Loss Detection

A shocking 88% of healthcare organizations experienced a data breach over the past two years. Security is a top priority at Practice Management. Contact us today to learn more about our credentialing, billing and revenue cycle management.

Keeping employees happy

A little encouragement can go a long way in keeping your employees happy. Remember to recognize them for their accomplishments and thank them for a job well done.

Multi-factor Authentication

At Practice Management we use multi-factor authentication — a layered defense security system that helps keep your patients’ protected heath information safe.

Our revenue cycle management and billing services utilize only the best security to safeguard your patients’ protected health information. Contact us today to learn more.

Slow reimbursements

Mistakes made during the credentialing process can lead to slow reimbursements. We have the expertise to handle your credentialing and keep your revenue flowing.

© 2020 Practice Management | All rights reserved
Terms | Privacy Policy
Site design and development: Balcom-Vetillo Design