Motivation — it’s absolutely essential in every role, for both employees and leaders alike. Although essential, it’s equally easily wavering. Motivation can be lost as quickly as it’s gained, with a simple setback or challenge creating instability and a lack of confidence. As a leader, it’s your job to embody inspiration and keep moving forward — while serving as a guide of motivation for your employees.
Especially in current times with some individuals working remotely and others working in the middle of the crisis, motivation is extremely important. How do you convince employees to believe in themselves and the organization while dealing with unprecedented changes in society? Simply show them that they are seen. Their presence matters. Their work is appreciated. They are valuable.
Here’s a story to keep this point in your mind: Have you ever heard of how certain tribes in Southern Africa greet each other? “Sawabona.” This means, “I see you.” It isn’t just a “hello,” but rather a term that acknowledges and appreciates the individual’s existence. In an even more beautiful addition to the exchange, one would reply back with: “Sikhona.” This means, “I am here.” The deeper philosophy of these words illustrates that because one is seen by another, they are now here. They matter. They are appreciated. They are valuable. Imagine making your employees feel this way every day.
Even if your health center is running like a well-oiled machine, there are still areas you most likely can improve. The smallest changes can add up to become impactful forward movements, transforming your health center from good to downright great. But where do you start? First, take an honest look at your operations and see where you can make minor tweaks. Next, if those minor tweaks are not enough, commit to making the necessary major changes. And no worries, we’ve done some of the work for you by listing five areas you can start improving right now.
Improve patient access
Your patients’ time is precious, so keep that in mind when considering options like telemedicine. Giving your customers, your patients, an easier way to access your expertise is not only a win for them but a win for you as well.
Add a splash of color to your waiting room.
The smallest details can really make a difference. Beautifying your waiting room can improve employee and patient morale. In addition to refining your health center’s overall aesthetic.
Ensure your staff is properly trained
Considering your staff will be dealing with people battling myriad illnesses, it makes sense your workers should be well trained and always friendly. Professional, courteous staff can instill confidence in patients and create an overall more positive atmosphere.
Goal setting is vital when you want solid improvement. One thing to keep in mind when crafting goals, make them measurable. Sure, you can have qualitative goals as well, but an entire set of unmeasurable goals makes it nearly impossible to track progress.
The goalposts are always moving when it comes to the rules and regulations regarding health centers. That’s why optimizing revenue can be a challenge. Try enlisting the help of experts who can make your revenue goals a real possibility.
This is just the tip of the iceberg when it comes to ways you can improve your health center. Take a moment to sit down and think about the areas you want to shore up. You’ll thank yourself later.
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