Month: December 2020

Not enough time, it’s time to delegate

The importance of delegating can’t be overstated enough. When you’re overwhelmed enlist help. Either within your organization or with an external outsourcing partner.

5 Ways to Improve your Health Center

Even if your health center is running like a well-oiled machine, there are still areas you most likely can improve. The smallest changes can add up to become impactful forward movements, transforming your health center from good to downright great. But where do you start? First, take an honest look at your operations and see where you can make minor tweaks. Next, if those minor tweaks are not enough, commit to making the necessary major changes. And no worries, we’ve done some of the work for you by listing five areas you can start improving right now.

Improve patient access

Your patients’ time is precious, so keep that in mind when considering options like telemedicine. Giving your customers, your patients, an easier way to access your expertise is not only a win for them but a win for you as well.

Add a splash of color to your waiting room.

The smallest details can really make a difference. Beautifying your waiting room can improve employee and patient morale. In addition to refining your health center’s overall aesthetic.

Ensure your staff is properly trained

Considering your staff will be dealing with people battling myriad illnesses, it makes sense your workers should be well trained and always friendly. Professional, courteous staff can instill confidence in patients and create an overall more positive atmosphere.

Set goals

Goal setting is vital when you want solid improvement. One thing to keep in mind when crafting goals, make them measurable. Sure, you can have qualitative goals as well, but an entire set of unmeasurable goals makes it nearly impossible to track progress.

Optimize revenue

The goalposts are always moving when it comes to the rules and regulations regarding health centers. That’s why optimizing revenue can be a challenge. Try enlisting the help of experts who can make your revenue goals a real possibility.

This is just the tip of the iceberg when it comes to ways you can improve your health center. Take a moment to sit down and think about the areas you want to shore up. You’ll thank yourself later.

Is your staff cybersecurity trained?

With medical cybersecurity threats on the rise, it’s vital you train all of your employees on security protocols.

6 Tips to Secure your Computer from Healthcare Hackers

Whether you are working remotely, or from the office, having a secured computer is essential. This scenario heightens when you are dealing with sensitive medical data like patient records. Leaving your system wide open for a cyber-attack is never an option. But what actions can you take to ensure that your PC is safe from those who want to do harm mainly healthcare hackers? Hopefully, you have IT security experts or a computer administrator that can assist you. However, if you don’t, you may need to take matters into your own hands. Here’s what you can do.

Install an effective antivirus program

Even a good antivirus program won’t make your computer completely secure from viruses and malware, but having one available is better than nothing. And before committing to one program over another, shop around and be thorough when reading reviews.

Stay current with system updates

Updates to your OS and other software programs can be intrusive. However, they are also necessary in keeping your computer system up-to-date and more secure. If they seem intrusive, schedule updates outside of your busy times to avoid headaches.

Encrypt local files

We aren’t talking about the files in your file cabinet, although those should be secure too. In this case, encrypting refers to the files on your PC. You don’t have to lock down all information, but encrypt files that contain sensitive information. There are good programs available that can safeguard against unauthorized activity.  

Password protect all of your devices

Our focus has been on computers, but security doesn’t begin and end with PCs. You have to lock down your smartphones and tablets just like you would your main work system. Remember your security is only as strong as its weakest point.  Install antivirus and antimalware on your mobile devices and spoiler alert also consider using a VPN.

Use a VPN

Are you completing some of your work in a coffee shop or a café? Then most likely you are using a public Wi-Fi network. Here’s a newsflash: these networks aren’t secure. A virtual private network, or VPN, can help secure your connection when you are accessing a public Wi-Fi router. Again, install the VPN on all your devices you will utilize for work.  

Leave it to a security professional

Experts are experts for a reason. They know their stuff. If you are storing or accessing, sensitive data then asking for help is probably the best option. Even if your practice or health center lacks this expertise, you may want to consider outsourcing and leaning on a well-educated, experienced opinion. Your clients are worth it.

These six tips aren’t meant to be an all-inclusive guide to completely securing your computer and mobile devices. But they are a good start. It can’t be repeated enough. If you have access to security experts use them.

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