Become A Master Delegator at Your Health Center
Delegating is a scary word for some. There’s the old saying, “If you want a job done right, do it yourself.” And although there are tasks specific to your skillsets, learning how to let go of control and delegate is vital. If you want your health center running like a well-oiled machine, you must investigate which parts of your day-to-day activities can be shifted to other employees or a trusted outsourcing partner. If you’re new to this concept of delegating, no worries, we are here to guide you. You’ll discover a whole new level of efficiency.
First, you must adopt a delegator mindset
You may think you are ready to delegate but are you? Delegating starts with you. Trust your ability to choose the right tasks, and the right people, when you finally decide to delegate. If you lack trust in yourself, the delegating process will fail before it even begins. Next, trust the workers or agency you delegate to. Be unwavering in your decision and commit to the process. You’ll be happy with the results.
Set clear goals and expectations
Before you take the delegation leap at your health center, ensure you clearly define your expectations. One of the biggest pitfalls when starting this process is failing to plan. You need to answer these questions:
Why am I delegating?
Who will handle this task?
What are my goals with delegating this task?
What are my quantitive and qualitative expectations?
Take out a piece of paper, or open a word document, and strategize. Putting in the work now will save you headaches later.
Start with repetitive tasks
You know the mundane tasks. The ones that take little skill to complete but take up oodles of time. The best way to free up your day, and become a more efficient worker, is to push these tasks onto someone who specializes in them. A worker or agency that can tackle these repetitive jobs with energy. You’ll have more time to focus on your core activities while these adept workers increase your output. It’s a beautiful thing.
All too often, health centers and medical practices have the belief that outsourcing, or delegating is for easy tasks only. On the contrary. More complex activities like billing services or credentialing are perfect for delegating. Do you have the time, or expertise, to properly complete your Medicare credentialing? Commercial payers? Or Blue Cross and Blue Shield? Look into an expert partner who can help you navigate these intricate tasks. You’ll save time and possibly even a few sleepless nights. Are you feeling more confident about assigning some of your work to others?
Hopefully, you are ready to make your day easier by delegating. But even if you’re not quite there, keep delegating in mind. Eventually, you’ll see the value in trusting your work with others.
Online Reputation Management is Vital
You need to be proactive with your practice’s reviews. And when you receive a poor review be responsive. Reputation is made online.