Month: September 2020

Tackle Tasks

Tackle your most daunting task first thing. If you put it off, you’ll worry about it the rest of the day. Conversely, conquering the scary project, phone call or sales pitch without haste will set you up for an amazing day.

73% of Physicians

73% of physicians knew their desired profession before the age of 20! The same survey revealed the majority (61%) of physicians also would recommend their profession to others.

Optimize Revenue

Improving your health center’s revenue tends to brighten everyone’s mood. Find out how we can help you seize revenue opportunities and prepare to smile.

Busting the outsourcing myths

Who doesn’t remember the cool show MythBusters where long-held beliefs, myths, and various rumors were put to the scientific test. The premise was straightforward: find out if these crazy theories were true to their word or completely false. Beyond being entertaining, the program also offered a great lesson on the scientific method and the quest to find the truth. And that is exactly what we will try to accomplish in a less formal and less explosive way in the world of outsourcing. We will take on a selection of these myths and finally discover if they are truth or totally busted to be factually incorrect.

Myth: Outsourcing is only for large operations

Maybe you have thought “Sure I’d love to outsource some of our more menial tasks, but our practice is just way too small.” The idea that outsourcing is exclusive to large operations has persisted for decades and it’s fortunately not true. There are outsourcing solutions for medical practices and companies of all sizes. Don’t be afraid to kick your monotonous jobs to an outside source. Go ahead and discover for yourself, that outsourcing is for everyone.

Myth: Outsourcing may cost jobs

There is a two-pronged thought when it comes to outsourcing being a cause of job loss. First, many believe that outsourcing means offshoring. This is not the case. There are offshore operations in the outsourcing space, but many are located domestically. Second, getting outside help for your staff doesn’t mean you are going to replace them. Outsourcing is more about optimizing than replacement. Freeing up more time for your current staff, and you, to focus on more pressing matters. Namely for physicians spending more time with patients.  This one is busted.

Myth: Outsourcing puts your data at risk

Have you heard that outsourcing places your sensitive data at high risk? Not true. A reputable outsourcing partner holds cybersecurity and data safety in the highest regards. If you find an outsourcing operation that does not clearly outline its protocols on safety, then move on to the next. Make a potential partner prove they use the latest and most effective countermeasures against hackers. There is no need to settle for a firm with lackluster data protection.

Myth: Outsourcing equals less quality work

Possibly you have read, heard, or even conversed with someone about this subject. The long-held thought that outsourcing is for companies and practices that really don’t care about quality and are more concerned with getting tasks finished. To the contrary. When you find the right partner, you are leveraging experts who can not only finish your tasks more efficiently but effectively as well. Once again, if you are considering an outsourcing firm that doesn’t have strict quality control, then keep looking. When you outsource you should not only be freeing up time but getting higher quality work as well.

Hopefully, after reading through these debunked myths you will be more comfortable partnering with an outsourcing firm. And just think, we didn’t even have to use explosives to prove the point.

It’s possible to retain healthcare workers, here’s how

Operating a hospital, health center, or a private medical practice takes a team of workers all moving in the same direction. And it takes more than just doctors and nurses to make this possible. An entire staff of employees including receptionists, office managers, food service workers, and countless others ensures that patients receive only the best care. However, this fast-paced, high-pressure environment can lead to high levels of attrition.  How can you operate an optimized healthcare organization with less retention? Let’s find out:

Have a plan in place

You know the adage, those who fail to plan, plan to fail. Well, it’s true. Craft a complete employee plan that includes everything from onboarding to engagement to promotions.

Onboard with complete training

No shortcuts are allowed when training your healthcare employees. Failing to prepare your workers for the job they are expected to perform can lead to frustration and eventually walking out the door, for good.

Consider a mentor program

New employees that are mentored will feel more comfortable on the job. It doesn’t have to be long in duration, but ideally offering mentors between the first 30 to 90 days can help lead your hires to more successful careers. And less time you must peruse job boards.

Work/Life balance

Everyone needs work/life balance, so of course that includes healthcare workers. Allow your workers to tend to important (and not so important) non-work-related life issues. They’ll be grateful.

Increase engagement

Engaged employees tend to be happier and less stressed. Ensure that you are including all your workers in organizational efforts. They impact your whole operation, make sure they know this with words and actions.

Retaining healthcare workers may be a challenge, but when you plan and follow up with the proper course of action, it’s possible. We know you can do it.

Digital Solutions

Moving toward digital solutions can save you and your patients time and money.

Cutting Edge Security

The only thing we take more seriously than improving your revenue is security. Utilizing cutting edge security methods like multifactor authentication, we will keep your patients’ sensitive information locked down. Contact us today to discover how we can help your health center.

Rural Health Centers

1 in 5 rural residents rely on health centers. Overall, HRSA funded health centers have seen patient numbers grow three times over the past 20 years.

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