75% of healthcare providers state that the patient experience is critical to the organization’s success. Just like in all businesses, customer experience is becoming vital. Focus on patient experience and they will keep coming back.
What happens when you’re working with a Chief Financial Officer that refuses to embrace the modern ways that healthcare is...
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Healthcare workers are called heroes for a reason! Healthcare employees face unique stressors and challenges, from long hours and emotional...
Collecting patient payments is a challenge for most of the healthcare organizations we talk to. Often we find that their...
Mission statements are the heart and soul of Federally Qualified Health Centers. They define the purpose and direction of the...