75% of healthcare providers state that the patient experience is critical to the organization’s success. Just like in all businesses, customer experience is becoming vital. Focus on patient experience and they will keep coming back.
Healthcare organizations are focused on year-over-year growth, and this usually means adding new programs and services. But it doesn’t always have to. Sometimes the strongest...
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You open your accounts receivable aging report and see $250,000 in the 90+ day bucket. These claims were billed months ago. They’re technically...
Your EHR system contains the data you need to catch revenue leaks before they become financial problems. But most healthcare organizations only pull reports sporadically,...
Payer policy changes don’t usually make a grand entrance. Changes slip into Medicaid provider manuals, get buried in managed care organization updates, or...
