Millennials are willing to spend 21% more for great customer service! In all businesses, having great customer service is a must! This also obviously applies to health care. Where customer care is even more vital.
When healthcare leaders think about improving their revenue cycle, there’s a natural tendency to think big: new software platforms or entirely new teams. The...
Continue Reading
In Part 1, we explored why clinical and billing teams struggle to communicate and what those communication breakdowns actually cost. What the...
Here’s a scenario playing out in healthcare organizations right now: a provider sees a complex patient, documents the visit thoroughly (or...
The healthcare landscape is shifting beneath our feet, and for FQHC leaders, the message is clear: value-based care is no...
